She tells callers what you buy, where the nearest location is, and what to bring. She texts them a link for photos. She never guesses at a price. And when someone truly needs a person, she hands them over with the reason already explained.
At TMT Cash for Gold the published number rang the owner's cell. Hundreds of calls a day, eleven storefronts, a traveling estates roadshow, and one person who eventually stopped answering. Nobody was lazy. The phone simply outran the team.
Then the phone got answered.
"Thanks for calling TMT Cash for Gold and the Estates Roadshow. This is Ava, how can I help?"
What you buy, hours, the nearest location, what to bring, how the visit works. The questions that fill a phone line.
On a caller's yes, with the number confirmed back, she texts a link. Photos land with your team, who reply from one screen.
Ranges and context only, always pivoting to an in-person look. A defensible number needs eyes on the item, and she says so.
When a caller truly needs a person, your team hears why before they pick up. Life-safety and fraud reach a human any hour.
Advertisers, payment processors, listing services and vendors get a polite close, not a transfer. Your people stay on customers.
Roadshow dates, venues and store hours from one maintained source, so the answer on Saturday matches the sign on the door.
One working session. We listen to your calls and build her knowledge from what your team already says all day.
You talk to Ava in a browser before she touches a phone. Voice, tone and rules tuned with you in the room.
Your number forwards to hers. Transfers, texting and photos wired to your team's phones and one dashboard.
Thirty days of listening and adjusting from real calls, with a plain-English report so you can see it working.
Ava runs on accounts in your name: your voice platform, your phone numbers, your hosting, your data. Nothing sits on a server you don't control, and nothing stops working if you and we part ways.
Starting points, confirmed on a thirty-minute discovery call once we know your call volume and locations. TMT's build with web intake, a second language and texting came to $8,250.
Thirty minutes. Bring a rough idea of how many calls you get and where they come from. We'll tell you plainly whether Ava fits.